Privacy Policy

Effective Date: January 31, 2026 Version: 1.0 Company: Sytec AI Product: PDF Metadata Studio

1. Introduction

Welcome to PDF Metadata Studio, operated by Sytec AI ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF metadata management service.

By using PDF Metadata Studio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Name
Email address
Login method (OAuth provider information)
Account creation date
Last sign-in timestamp

2.2 Uploaded Content

PDF documents you upload for processing
Document metadata (Dublin Core, IPTC, PDF/UA, XMP, EXIF)
Extracted images from PDF documents
Image metadata (EXIF, IPTC, XMP, IIM)
Modified metadata and processed documents

2.3 Usage Data

Document processing history
Feature usage patterns
Metadata templates you create
Subscription tier and payment information
Error logs and diagnostic data

2.4 Technical Information

IP address
Browser type and version
Device information
Operating system
Access times and dates
Pages viewed and features used

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

Process PDF documents and extract metadata
Store and manage your uploaded documents
Provide metadata editing and template functionality
Generate processed documents with updated metadata
Deliver ZIP downloads of modified documents

3.2 Account Management

Create and maintain your account
Authenticate your identity
Process subscription payments via Stripe
Manage subscription tiers and document quotas
Send service-related notifications

3.3 Service Improvement

Analyze usage patterns to improve features
Debug errors and technical issues
Optimize performance and reliability
Develop new features based on user needs

3.4 Security and Compliance

Detect and prevent fraud and abuse
Enforce our Terms of Service
Comply with legal obligations
Protect against security threats
Maintain audit logs for compliance

4. Data Storage and Security

4.1 Storage Infrastructure

Documents and images are stored on Amazon S3 cloud storage
Metadata and account information are stored in secure databases
All data is encrypted in transit using TLS/SSL
Data at rest is encrypted using industry-standard encryption

4.2 Data Retention

Active account data is retained while your account is active
Uploaded documents are retained until you delete them
Processed documents are available for download for 30 days
Deleted data is permanently removed within 90 days
Backup data is retained for disaster recovery purposes

4.3 Security Measures

Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Encrypted data transmission and storage
Monitoring for suspicious activity
Incident response procedures

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

Amazon Web Services (AWS): Cloud infrastructure and storage
Stripe: Payment processing for subscriptions
OAuth Providers: Authentication services (Google, Microsoft, etc.)

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

Court orders or legal processes
Government or regulatory requests
Protection of our rights and property
Investigation of fraud or security issues
Emergency situations involving safety

5.3 Business Transfers

6. Your Rights and Choices

6.1 Access and Correction

Access your personal information
Correct inaccurate data
Update your account details
Export your data in a portable format

6.2 Data Deletion

Specific uploaded documents
Processed documents and metadata
Your entire account and all associated data

To delete your account, contact us at [email protected] or use the account deletion feature in your dashboard.

6.3 Marketing Communications

Clicking the unsubscribe link in emails
Updating your notification preferences
Contacting us directly

Note: You cannot opt out of essential service communications related to your account and transactions.

6.4 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children's Privacy

PDF Metadata Studio is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Sytec AI Email: [email protected] Website: https://sytecai.com/pdf-meta-studio/

11. Data Protection Officer

For privacy-related inquiries or to exercise your rights under applicable data protection laws (such as GDPR or CCPA), you may contact our Data Protection Officer at: [email protected]

Last Updated: January 31, 2026 Version: 1.0